Here's the place we cannot get to when we're thinking about content in conventional terms. We've learned some actionable content whenever we can:
- get the job done and achieve the intended results. -- Like getting the new furniture completely assembled when you've only been provided with the printed instructions, web address, fasteners and tools.
- know what to do in an actual situation that is not the same as what you were taught -- Like knowing to learn from the students when you've only been shown to cover the material.
- do something on purpose and be clear about your intentions. -- Like giving other's the feeling of being accepted, validated and understood when you want to be trusted and respected.
- do something that needs to be done without being told to do it. -- Like taking the initiative to discover what's missing or misconstrued when people are acting like something is wrong.
- do something differently than you would have from following a bad example. -- Like solving problems creatively when you've been rewarded for thinking inside the box.
- make a better decision, trade-off or value judgment than those who react out of fear -- Like choosing to experiment with a different approach when everyone says our hare-brained scheme will never work.
- approach a situation with more insight and perspective than the superficial facts make evident . -- Like recognizing a growth process to trust as it goes through stages while others are upset with their discomfort.